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Aquatica has been manufacturing bathtubs and sinks using solid surface technology (AquateX™) for many years now. Even though AquateX™ is an incredible material to work with there are instances when the bathtub can, unfortunately, get damaged. In the large majority of cases that we have dealt with, the damage occurs during the moving process within the job site or during the installation phase. We understand that this can be extremely frustrating for the homeowner. However, Aquatica is here to provide support and we highly recommend that you reach out to us immediately if something like this happens. We have also created the following guidelines to help illustrate the repair process and ensure that once completed the bathtub will look brand new.
Aside from the repair kit, all of the supplies and tools can be purchased at a well-supplied hardware store such as Home Depot.
Aquatica will send a repair kit that will contain 2 parts, a larger container with white material solution, and a smaller container with the hardener. The contractor will need to apply a 2% hardener to the amount of material solution being used (for example 1lb material = 0.32oz hardener). We would suggest not mixing the entire solution, in case additional touchups are required.
Now prepare the mixture by adding a 2% hardener relative to the mixture’s weight. Give it a good mix for 1 – 2 minutes!
Important! Do not use all the repair solutions at once. It will be wise to keep some spare solution for any touchups that may be needed later on.
Repairing solid surface bathtubs and sinks is simple if the repair process is followed accordingly. We highly recommend that this is done by a professional who has experience working with solid surface technology. Aquatica is also always available if you require additional technical support.